Privacy Policy
Columbus Income Protection insurance is brought to you by Columbus Travel Insurance Services Limited. However, quotations for insurance and policy administration are operated and handled by Marketing & Management Services Limited (trading as MMS). To this end MMS would like you to know how we use any personal information you entrust to us and to ensure you that we are committed to protecting the privacy of our customers.
In this Privacy Policy statement the terms (i) "we", "us", "our" and "ours" means MMS, which includes both subsidiaries, divisions, branches, affiliates or companies under the control of MMS, and (ii) "you", "your" and "yours" means any user of the website.
What Information is Collected?
In order to use the quote for income payment protection and purchase facility featured on our website we ask you to provide certain relevant personal information such as your name, e-mail address and telephone number. Our web server does not automatically recognize any information regarding the domain or e-mail address of any user of our website.
Any information we collect is:
- not shared with other organisations for commercial purposes
- used to improve the content of our website
- used to customise the content and/or layout of our website for each individual visitor
- used to notify consumers about updates to our website
- used by us to contact consumers for marketing purposes
In the course of normal business operations we will share information about you with third parties involved in providing insurance coverage for non-commercial purposes and strictly in connection with any product you have purchased from us on the website. These third parties may include insurance underwriters, third party claims adjusters, fraud detection services and insurance regulatory authorities. We do not sell personal information to third parties.
With respect to Email Address Information
Email address information is only collected when you communicate with us via email or when you volunteer this information, such as in a purchase, a survey and/or registration on the website. We will NOT share your email information with any other organisations.
We will use your email address for the delivery of insurance policy information, billing information, renewal information and for sending updates about special promotions and other products we sell. If you do not want to receive information about special promotions or other products and services from us via email, please let us know by emailing our office.
With respect to Postal Address
If you supply us with your postal address on-line you may receive periodic mailings from us, and Columbus Direct, with information on new products and services or upcoming events. If you do not wish to receive such mailings you can indicate on the form.
Alternatively, should you not wish to receive such mailings, please let us know by emailing, calling or writing. Click here for our contact information. You may also receive mailings from other reputable companies. If you wish, you can be put on our do not share list by emailing the address shown above, calling us on telephone number above or writing to us at the address above. Please provide us with your exact name and address and we will be sure your name is removed from the list we share with other organisations.With respect to Telephone Number Information
Users who provide us with their telephone numbers via the website will only receive telephone contact from us with information regarding orders they have placed online.
With respect to Cookies
Cookies are small files which are stored on your hard drive for the purpose of identifying your computer and your preferences. We use cookies to obtain general statistical data, to record users' preferences such as which parts of the website they are interested in and their past activity at the website in order to provide better service when those users return to the website. We do not store any personal information about you in the cookie, or use it for any purposes other than those stated above. Cookies can easily be deleted from your PC should you so wish.
Data Protection
Data protection for this product is a shared responsibility of both MMS and Columbus Direct.
Columbus Direct is a trading style of Columbus Travel Insurance Services Ltd 17 Devonshire Square, London EC2M 4SQ. Columbus Direct operate in accordance with applicable data protection legislation and is registered as a Data User and Computer Bureau: Registration Number: Z6859088.
MMS Ltd also operate in accordance with applicable data protection legislation and is registered as a Data User and Computer Bureau: Registration Number: Z6046849.
With respect to Security
We always use industry standard encryption technologies when transferring and receiving customer data via the website. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect you to a secure server and notify you of this through a pop-up screen on the website. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you on the website. This includes financial information (e.g. credit card account information), unique identifier information (e.g. your customer number or password), transaction information (e.g. dates on which you made purchases, the amounts and types of purchases), communications that you have directed to our site (e.g. e-mails, inquiries) and your contact information (e.g. name, address, phone number).
Upon request we offer you the ability to have inaccuracies corrected in any of your contact information, financial information, unique identifiers, transaction information, and communications which you have provided to us on the website. You can have this information corrected by writing to us.
From time to time, we may use your information for new, unanticipated uses not previously disclosed in this Privacy Policy statement. If our information usage practices change at some time in the future we will post changes on our Web and provide you with the ability to opt out of these new uses. If you are concerned about how your information is being used, you should check back at the website periodically and visit this page.
Your Consent
By disclosing your personal information to us through the use of this website, you consent to the collection, storage and processing of your personal information as set out in this Privacy Policy statement.
This website contains links to other websites owned by independent third parties. We are not responsible for the privacy practices of these other websites. We encourage you to read the privacy statements of these linked websites as their owners' privacy policies may differ to our own.
If you feel that this website is not following its stated Privacy Policy, please call us on 01132 558 611.