Customer Promise

Columbus Insurance introduces mortgage payment protection that is consistent with our values for excellent service, and first-rate insurance.

Benefit levels and coverage all compare very favourably with the best offers around. We have always believed in the importance of having the right benefits and options for cover. People will shop around and it's important they feel confident they have the right coverage; especially where mortgages are concerned. We are introducing a policy allowing you to tailor your coverage. Choose how much monthly compensation you would receive, and select whether you want cover for accident, sickness and unemployment, or for accident and sickness only. If you want your bills covered, as well as your mortgage, you can have that too: your protection, your choice.

Pricing is always an important consideration. Whilst several factors determine how much you are asked to pay for your monthly premium, for example your age when cover commences, we are pledging to offer pricing consistent with the best offers around. We always urge customers to read through a full quotation, and see how much you would receive towards your mortgage repayments. By comparing this with premiums (and benefits) from other providers, you can make an informed decision. Our promise is for good levels of benefit, with pricing among the most competitive out there.

Customer Service has always been a key area for Columbus Insurance, since we started in 1988. You need to have the right people available on the end of phone, with all the facts at their disposal. This is in place for Columbus mortgage payment protection, where the "ins and outs" of a policy will be explained to you, so you can make your decision. Aftercare and claims service is also first-class, so you can be reassured (and have your questions answered promptly and professionally) of excellent service.

With Columbus mortgage payment protection, our customer promise is for a rounded package: good benefits, the right pricing, and high levels of service when you need them.

Phone for quote: 012 345 678